SK
Shezana K

1 reviews | Active since Aug 2019

28 Aug 2019, 18:56

Thank you, NOT Standard Bank

I was trying to call Standard Bank today as I'm an online English teacher and was getting dollars send to me, however the company couldn't send the money because Standard Bank was blocking payments. When I tried to call them I went through to customer services and was then transfered to International Forex Department. While I was explaining the problem to the lady she cut me off! I guess she was to busy to deal with my problem. Time to change banks. Very disapointed.

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Replies (1)
Standard Bank
Standard Bank's reply29 Aug 2019, 15:34
Official
Dear Shezana Kader
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre 
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