1 reviews | Active since Aug 2016
Thank you for your outstanding service!
Dear SiphaMandla [employee no: ***]
I'm writing to express my sincere gratitude for the exceptional service I received today after weeks of frustration to get my funds back into my account. I encountered a frustrating ordeal with ASAP! Pick n Pay on their online ordering using their ASAP! App that malfunctioned on the 26th of April 2025 my order not going through successfully, yet money was taken or held in limbo from my account.
With the back and forth from calling the Standard bank and ASAP! Pick n Pay being furnished with bad service and being sent from pillar to post. Until I called today and got an exceptional service from you, properly explained the correct procedure to resolve the issue.
Your patience and helpfulness in resolving my issue was truly appreciated immensely.
The prompt and efficient way you handled my complaint was excellent. My funds are back in my account. Thank you for your knowledge, kindness, dedication, and ethic, made a real difference, and I appreciate your commitment to customer satisfaction.
Thank you again for your excellent service.
Sincerely, Palesa Moira Mogale moir*3**@gmail.com 0835*891*5
Your satisfaction is our top priority, and we’re delighted to hear that you had a great experience with us.
We look forward to the opportunity to serve you again in the future.
Kindest regards,
Standard Bank Hello Peter Team
***
Your satisfaction is our top priority, and we’re delighted to hear that you had a great experience with us.
We look forward to the opportunity to serve you again in the future.
Kindest regards,
Standard Bank Hello Peter Team
***