Thank you for your mail, one of our consultants will respond to you within 48 hours.......12 DAYS & waiting

Item: Standard Bank
Rating: 1

I requested for statment for my account(as I suspect some unauthorised debits) on the 01 June 2017. I received an automated message that a consultant will contact me within 48hours, but to-date I have not received any feed-back. I need feed-back R Moonsamy

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

19 Jun 2017, 08:54

Dear Ronald

Thank you for posting the message and allowing the opportunity to look into the matter.

As per our telephonic conversation, the matter was addressed.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply19 Jun 2017, 08:54

Official

Dear Ronald

Thank you for posting the message and allowing the opportunity to look into the matter.

As per our telephonic conversation, the matter was addressed.

Thanks,

Complaint Resolution Centre

***

's updateReviewer Update

29 Jun 2017, 14:20

Good day,

I confirmed with you that the bank is attending to this matter, but problem is still not yet solved. They just came back to me & say that they can't trace this account??

's update29 Jun 2017, 14:20

Reviewer Update

Good day,

I confirmed with you that the bank is attending to this matter, but problem is still not yet solved. They just came back to me & say that they can't trace this account??