Thank you Fatima Wentzel

I would like to thank Fatima Wentzel from Festival Mall branch for going the extra mile to assist us with sorting out the OTP issue on my husbands business and personal account. Fatima really went the extra mile for us. The constantly called to follow up and ensured that the problem was resolved the same day

It is just to sad that staff are not trained properly at the branches and that problems like this must be sorted out by a Branch Manager