Thank you BATHINI KETSIWE for your exceptional Customer Service

Item: Standard Bank
Rating: 5
Author: Desiree L

This review is to give my gratitude to the complaints consultant that has swiftly assisted me with my issue with the ***** department. In less than 3 working days Bathini Ketsiwe has been able to get feedback and a resolution on the ***** case. She has been consistently communicating and updating me. Today she called to advise that the suspension on my account has been lifted. I can confirm that I have access to my account.

Regards,

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Replies (1)

Standard Bank's replyOfficial

20 Feb 2025, 16:44

Dear Desiree

Thank you for your much-appreciated five-star ⭐ rating!

We are thrilled to receive your positive feedback and are grateful for your support.

Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.

If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.

We look forward to serving you again in the future.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply20 Feb 2025, 16:44

Official