Thank You

I had a problem with an instant money transactions. Although I had to go to a branch to resolve it the experience at the branch was good. Desree , I hope I spelled her name right, was very helpful and apologised although it was not her fault. she did her best to find out as much information as possible and shared that with me.<br> <br> The best bit was she called a few days later to confirm that the problem had been resolved , as no one had followed up with her. She took the time to make sure that I had been contacted and the issue was resolved to my satisfaction. <br> <br> Thank you Desree its good to know there are people that still care about customer experience.