Thank Goodness for Capitec

Tried to purchase a birding app on my iPhone. Payment transaction rejected 3 times. Eventually, my son used his Capitic credit card details which resulted in the transaction being accepted. Next morning while purchasing my groceries my credit card was declined twice. When I eventually got through to their credit card call centre the guy took my details and then said that he would have to transfer me to someone in their credit card call centre ( ????) who then asked for the same details. I was then told that my card was blocked by their ***** Division as they saw my attempt to buy a birding app as a suspicious transaction. At no time did they contact me to inform me of this but rather left me to be embarrassed the next day and forced me to call their undermanned call centre to find out what was happening. If this is how they treat their Private Bank clients I feel sorry for the rest of their clients. No wonder their customers are transferring to Capitec. Pretty sure their ***** Departments faulty algorithms make dealing on the Web a nightmare for their clients.