TEXT MESSAGE SENT IN ERROR SECOND TIME

For the second time in two weeks I have received a text message advising me that my loan account ***0115. I do not have a loan account!!<br> <br> First one received on 26/11/2016 at 09h49. When I called the telephone number given I was advised that this was sent in error. <br> <br> Second received today at 12h08. When I called (held on for more than ten minutes!) the lady who assisted me could not tell me what it was nor could she track the reference number. <br> <br> Clearly there is a system error and this is cause for major concern as it has happened twice in two weeks.