JM
Japhta M

1 reviews | Active since Jan 2018

29 Jan 2018, 08:51

Terrifying experience

I had a cheque account with standard bank,and decided to close it as i was not happy of the way I was treated at the time.

When I tried to close the account I was told that I must pay the bank charges accumulated,which I agreed to pay,at the time it was about R1000, now my issue was why don't they close my cheque account so not debit orders from people life who are ******** like cellc of this world,I was told it will only b closed if I pay whatever amount in full,or I can leave it until it reaches exorbitant bank charges amount,since I couldn't pay up,it becomes a moving target debt,u can't pay it by installments.

So I was told I can take it up with bank ombudsman, so I asked if u can close my account later when it has reached a boiling point surely u can close or suspend it now so it won't accumulate interest

Fast forward to Two months later I paid it,and few months later I am handed over to lawyers,I mean if FNB,NEDBANK and ABSA can close ur account right there and then,why this bank can't?

It's not a question of me not refusing to pay,but the question of why must I pay,when it's not my fault,because this was intentionally crafted debt by this blood sucking bank called standard bank

So I am harassed by these gorillas Call Centre people,at times they call me at 7:00am or 8:30pm,I mean who does that,Its time for my kids,

It feeels like being black is the crime,hence the treatment I got from standard bank

We here is a brief message to you!

I am black and already I am dead inside by how I treated me,u can blacklist me,I m blacklisted because I am black already,hence black-listed,know this I am not paying u even a dime,I lol die before u get my blood,go suck the blood elsewhere

I urge other South Africans to refrain using this bank,if u r reading this u might b next.

Regards Japhta

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Replies (2)
Standard Bank
Standard Bank's reply29 Jan 2018, 08:59
Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply30 Jan 2018, 08:10
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 30 January 2018.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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