Terrible treatment

I've been with standard bank for more 13 years and I guess now it's the time for me to move out everything that has my name at standard bank. It was the first claim after 13 years but the service I received was horrible and still to date, im still receiving it. There was no interest rate increase but standard bank decided to increase my bond because I had a claim.

I am actively shopping around, I can't take it anymore, I'm willing to move everything, from my salary to all my bonds and insurance, in actually fact i want nothing to do with standard bank.