CD
Christine D
1 reviews | Active since Jun 2020
12 Sept 2023, 19:51
Terrible Terrible to reach call centre
Tried to call twice. 25 th in the queue ( ridiculous!!!). Opted for a call back both times of which no one calls. Can someone contact me before 9am tomorrow
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Sept 2023, 06:37Dear Christine
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply13 Sept 2023, 06:37
Official
Dear Christine
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
13 Sept 2023, 09:17Dear Christine
Thank you for taking our call, we truly apologize the dissatisfaction in service experienced.
Thank you for confirming that the matter is resolved, we would truly regret losing you as our client.
We trust that you will reach out to our team should you need any further assistance with your banking.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call, we truly apologize the dissatisfaction in service experienced.
Thank you for confirming that the matter is resolved, we would truly regret losing you as our client.
We trust that you will reach out to our team should you need any further assistance with your banking.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply13 Sept 2023, 09:17
Official
Dear Christine
Thank you for taking our call, we truly apologize the dissatisfaction in service experienced.
Thank you for confirming that the matter is resolved, we would truly regret losing you as our client.
We trust that you will reach out to our team should you need any further assistance with your banking.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call, we truly apologize the dissatisfaction in service experienced.
Thank you for confirming that the matter is resolved, we would truly regret losing you as our client.
We trust that you will reach out to our team should you need any further assistance with your banking.
Kindest regards, Standard Bank Hello Peter Team ***