TERRIBLE TERRIBLE online System

I would like to know what has happened to Standard Bank’s service delivery because it is in total ABSENCE.

I’ve been trying now since yesterday morning to get the current overdraft limit increased on the Standard Bank website. This service is not available on the mobile app which is also very frustrating because as a client I do not always sit in front of my Laptop/PC. The system gets stuck as soon as it generates a quote.

When I phone Standard Bank I’m told that I’m no 118 in the cue. Ridiculous.

Standard Bank will have to “up their game” or they are going to loose a lot of clients.