1 reviews | Active since Jan 2011
TERRIBLE TERRIBLE CUSTOMER SERVICE, AND EVEN WORSE ATM'S!!!
<p>Tried to draw money from a standatd bank ATM- I am a standard bank client. Transaction was not succesful, no money was dispensed, only a slip saying the transaction was not completed due to a technical error" please try again later. Only to find the money was out of my account ! Phone customer service, hold on for over 15 minutes???Only for the consultant to tell you non chalantly you will have to wait for a ABOUT A WEEK fo rit to be sorted!!??? Is their ill functioning ATM's MY problem??? NO..my MONEY is my problem! They can access your account VERY easily..but cant assit you when it REALLY matters .. i CANT wait a week for my money ! I need it back NOW!!</p>
TRANSACTION WAS REVERESED WITHIN THE HOUR . THANK YOU. HOWEVER, STANDARB BANK REALLY NEEDS TO LOOK INTO THEIR ATM'S.
TRANSACTION WAS REVERESED WITHIN THE HOUR . THANK YOU. HOWEVER, STANDARB BANK REALLY NEEDS TO LOOK INTO THEIR ATM'S.
Good day Zelda
Thank you for your posting, we appreciate your feedback.
As per your response we trust that you are satisfied with the final outcome.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Zelda
Thank you for your posting, we appreciate your feedback.
As per your response we trust that you are satisfied with the final outcome.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
*** (fax)
***