AL
Anton L

1 reviews | Active since Oct 2012

28 Feb 2025, 11:35

TERRIBLE TERRIBLE CUSTOMER SERVICE

I have never seen such poor customer service I've been holding on the phone for 3 days now each day at least 8 minutes JUST TO ASK FOR A CHANGE TO MY PROFILE!!!!!!!!!! OMG never seen such bad customer service will be closing my account ASAP

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Replies (2)
Standard Bank
Standard Bank's reply28 Feb 2025, 11:38
Official
Good day Anton, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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AL
Anton L's update28 Feb 2025, 11:40
Reviewer Update
PLEASE DONT give me the AUTO REPSONSE OMG !!! I'm still waiting on the phone we're now past 9 minutes on my third call!!!!!!!!!!!!!!!!!!