TERRIBLE SUPPORT FROM BUSINESS ONLINE CALL CENTER! NOT ABLE TO TROUBLESHOOT!

<p>On Loading/ setting up the Business Online application , and the Reset Key which is chosen by the operator; nothing is accepted. I called the Call Centre for assistance & they can only rattle through their little script .. "The key must be a word; must be btw 3-8 characters; not contain any consecutive characters ..blah blah, .." Yes yes, but nothing I put in is accepted.. then they repeat their brainless script.. I tell the guy the 'words'Im trying & he just repeats his brainless banter. .. FFS!! Then he says no it mustnt be a recognisable word ..OK... well the instructions say a "WORD" but Annnyway.. i try a non-recognisable word, my name backward, no repeat characters... not accepted. NOTHING is accepted. And the IDIOTS in the callcentre can do nothing but repeat their stupid script!! I ask to be elevated to someone who can help me troubleshoot the problem & they cant??? What?? I tried troubleshooting myself,, clearing out the Java cache & reloading .. stil same issue. Tried from Explorer & Chrome.. same issue and NOONE AT STANDARD BANK CAN HELP TROUBLESHOOT THE ISSUE! STANDARD BANK HAS THE WORST ONLINE SUPPORT I HAVE EVERY COME ACROSS IN A BANK, AND I BANK WITH BOTH FNB AND NEDBANK - NO ISSUES... STANDARD BANK DONT SEEM TOO GIVE A ****! I HAVE WORK TO DO AND NOW STUCK BECAUSE I CANNOT LOAD BUSINESS ONLINE BANKING!!! !@@&^!&@^&^&^!!!! </p>