NS
Nadhiera S
1 reviews | Active since Jan 2017
25 Oct 2021, 08:17
Terrible standard bank service
Standard bank does not even deserve a one star rating.
My vehicle was repossessed in August and I've been abck and fourth with the bank since then. Before the repossession I have made payments towards the arrears however the funds where not allocated correctly. I have had no correspondence from the bank at all. Today I find out that my vehicle is going up for auction... My argument is if I was paying towards my arrears above my installment and after the repossession I have been willing to make payment arrangements but the bank hears nothing of it... Who do I contact to rectify this issue....
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Standard Bank's replyOfficial
25 Oct 2021, 14:50Hello Nadhiera
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Oct 2021, 14:50
Official
Hello Nadhiera
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
*** (fax)
***