Terrible Services

<p>I had a terrible service from credit card division, I was on line for more than an hour. This is a worst service ever. I'm tied to be told that my acount is on collection department I have send numerous mails that the was a ***** done on my credirt card by Debt Counselling Services SA NCRDC 2579 she send the letter confirming that I was never under debt review and yet I have never receive any letter from Standard Bank confirming that I was clear from such. I need someone to clarify that my account is not on collecting department and that my credit card is restored. </p> <p> </p> <p> </p>