terrible service with spitefull attitude

I went to deposit money on the 22 of July for one of my employees. They were off line and teller 3 refused to take my money and slip. As I was working for a bank for more than 10 years, I knew that they can stamp your deposit slip and process when then are online. I requested to speak to the manager which understood that I stay far from town. She sent me back to the teller, who decided to disappear. After several people were looking for her. She stamped my deposit slip. Today 24 July, I had to go back once again to enquire why the money was not processed yet. Teller 3 with a grin on her face told me that my deposit does not want to go through. I told her but the account number is correct, why not. I asked her to try again, and then it went through. This was plain spitefullness. I demand a written apology!