1 reviews | Active since Dec 2016
Terrible service when in a crisis
<p>I am deeply disappointed in Standard Bank. I have banked with them my whole life. Last Friday morning I app**** for an URGENT loan. I was advised that I would get feedback with in 3-4 days. 8 working days later they get back to me with an SMS telling me to call them back. When I did call them back a few times I am placed on hold for for over 10 minutes! Disgusting! </p>
Good day Kristen Lingervelder
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Kristen Lingervelder
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Kristen Lingervelder
Thank you once again for your posting.
I refer to my email correspondence and telephonic conversation and the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Kristen Lingervelder
Thank you once again for your posting.
I refer to my email correspondence and telephonic conversation and the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***