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1 reviews | Active since Jul 2016

01 Mar 2017, 08:42

Terrible Service, totally unprofessional

<p>I contacted the business department on the 22nd of February asking for help to get business online so that I can pay my clients with immediate transfers as this is the only bank in S.A that gives you a current account that cant eft with immediate payments and till today I have never been contacted back. I have called every day since then asking to speak to the department but they only call out clients, clients cant call them.</p> <p>Please if this company wants to act like they work in heaven and we cant call them for things. please up your service then. you cant make a client that does business with you wait 10 days for a someone to contact them. You meant to make things MOVE FORWARD. Right now you the slowest and most expensive in the country.</p>

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Replies (3)
Standard Bank
Standard Bank's reply01 Mar 2017, 13:16
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply07 Mar 2017, 09:00
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply07 Mar 2017, 09:00
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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