Terrible Service Standard Bank

I am deeply disappointed and disgusted with the service received not only from Alida Maritz - *** from Standard bank Pension backed housing , but from the following individuals as well: • Siyabonga Nhlapo - *** • Prudence Majozi - *** • Thando Maseko - *** • Beverley Hobson - ***

My initial application was sent on the *** on the 08/06/2021 and I was provided feedback that my application has been declined due to an amount which is overdue with “Makro” according to Experian. I have since enquired this statement with “Experian” to validate and I was informed that there are no amounts showing as outstanding on all their systems. I have since then responded to standard bank with this information in request for a review and also provided my Credit report as well as my latest ‘Makro” statement which proves otherwise to all the above mentioned people but yet no one is assisting to get to the bottom of this. I also requested for Thando to review my application with this information provided and for him / her to oversee my request as each time I send a request for a review a different consultant comes back to advise me of the same reason why my application has been unsuccessful which is invalid. The level of incompetence I have to endure has really left me more frustrated as the same information I received from experienced can be accessed by such a huge established bank such as yours. I am beyond words to describe the displeasure I have had with Standard bank and sheer lack of interest in resolving this issue. I personally have any account with Standard bank and will go out of my way to ensure that it is closed and will express my dissatisfaction to all my colleagues, friends and family as well as share my experience on all social media platforms. I am Disgusted!!!!