TERRIBLE Service STANDARD BANK

Item: Standard Bank
Rating: 1
Author: Sina W

I tried to deposit money at an ATM on the 03/06/2019. Received a message that "Due to a technical Problem it cant be processed" but it kept my money. It is now the 13/06/2019, 10 days later and my money still have not been placed in the correct account.

When i phoned in this morning i spoke to a Devon Alexander who was not helpful at all. He really had an attitude.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

13 Jun 2019, 12:43

Dear Sina

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply13 Jun 2019, 12:43

Official

Dear Sina

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

20 Jun 2019, 11:01

Dear Sina

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been sorted out with you.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply20 Jun 2019, 11:01

Official