TERRIBLE SERVICE RECEIVED!!!

Last month I went into Standard bank Fourways to order a new cheque card for my business. After Two weeks I went back only to find out that if you order a cheque card in the bank, the card won't be delivered to the bank... I could not believe what I was told... then why have a system in place when you won't receive your new card unless you call the call center... PATHETIC.

Then last week I got a surprise call from my "business banker" he introduced himself on the phone and said he is here to assist me in anyway so I explained to him please could he order for me a new cheque card and if he could also activate my banking sms's for my business account as it was never activated, he said he would do what I requested and I asked him to even send me an email so I have his details as well.

GUESS WHAT!!! NO CHEQUE CARD ORDERED YET, NO ACTIVATION OF SMS'S ON MY ACCOUNT AND NO EMAIL FROM MY BANKER!!!

Really pathetic service recived again and all I want is a new cheque card, so what is the point of having a banker or going into the bank when NO ONE DOES THEIR JOB!!!