YN
YOLANDE N
1 reviews | Active since Aug 2009
15 Sept 2022, 15:30
TERRIBLE SERVICE ONCE AGAIN
I have phoned Standard Bank to make an arrangement with them on Tuesday. The idiot I spoke to did not make notes about the discussion and now I am receiving calls all day long. I CANT TAKE THE CALL SINCE I AM AT WORK AND I CANT TAKE PERSONAL CALLS DURING WORKING HOURS.
Today I called 4 times and 4 times the called dropped while I was taking to the person. I called from different phones so the fault is not on my side.
Can Standard bank please stop harassing me and fire the person I spoke to on Tuesday.
I also tried asking my so called personal banker to assist but she just told me to call the same number
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Standard Bank's replyOfficial
15 Sept 2022, 15:40Good day Yolande
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply15 Sept 2022, 15:40
Official
Good day Yolande
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***