CP
Charnay P

1 reviews | Active since Sept 2015

21 Jul 2016, 06:23

TERRIBLE SERVICE ONCE AGAIN

<p>IVE APP**** FOR DEBT REVIEW BECAUSE OF FINANCIAL DIFFICULTY. ALL OF MY CREDITORS HAVE BEEN NOTIFIED AND HAVE RECEIVED CONFIRMATION THAT ALL THE CREDITORS HAVE AKNOLWEDE THE LATEST STATUS. TODAY 21-07-2016 STANDARDBANK DEDUCTED MY MONTHLY DEBI T ORDER AFTER IM LISTED ON DEBT REVIEW.. I TRIED PHONING FROM 08:00 THIS MORNING AND HAVE BEEN ON THE PHONE THE LAST 20 MIN AND HAVE BEEN HANGED UP TWICE.. I AM IN NEED OF THAT MONEY.. WHY WOULD YOU AKNOLEWDE MY DEBT REVUE LETTER BU STILL DEDUCT MONEY!!!!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply21 Jul 2016, 07:48
Official

Good day Charnay

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********
Standard Bank
Standard Bank's reply26 Jul 2016, 08:11
Official

Dear Miss Du Plessis

I refer to the email correspondence and confirm that the matter has been addressed.

If you have any further concerns you are welcome to can contact me.

Thanks

Nkululeko Sithole

Complaint Resolution Centre

086 101 101