KJ
Kim Johnson-Williams
1 reviews | Active since Apr 2026
30 Apr 2026, 13:03
Terrible service from Transactional ***** department
Account on hold after a week of being open due to an investigation because of funds received. Told the other bank just needed to confirm funds (done) but no resolution. Call centre just pushes from pillar to post. Terrible decision to move away from previous bank. I need access to my funds!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Apr 2026, 13:06Dear Kim
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to providing the highest level of service to our valued clients, and we will ensure that this issue is attended to accordingly.
Please accept our sincere apologies for any inconvenience or unwarranted frustration you may have experienced.
We appreciate your patience and assure you that your concerns are being taken seriously.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to providing the highest level of service to our valued clients, and we will ensure that this issue is attended to accordingly.
Please accept our sincere apologies for any inconvenience or unwarranted frustration you may have experienced.
We appreciate your patience and assure you that your concerns are being taken seriously.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Apr 2026, 13:06
Official
Dear Kim
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to providing the highest level of service to our valued clients, and we will ensure that this issue is attended to accordingly.
Please accept our sincere apologies for any inconvenience or unwarranted frustration you may have experienced.
We appreciate your patience and assure you that your concerns are being taken seriously.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to providing the highest level of service to our valued clients, and we will ensure that this issue is attended to accordingly.
Please accept our sincere apologies for any inconvenience or unwarranted frustration you may have experienced.
We appreciate your patience and assure you that your concerns are being taken seriously.
Kindest regards
Standard Bank Hello Peter Team
***
KJ
Kim Johnson-Williams's updateReviewer Update
30 Apr 2026, 13:25- Thw generic response really isn't doing the trick without resolution
KJ
Kim Johnson-Williams's update30 Apr 2026, 13:25
Reviewer Update
- Thw generic response really isn't doing the trick without resolution
Standard Bank's replyOfficial
30 Apr 2026, 19:18Dear Kim
We sincerely apologize for the inconvenience experienced. Our team has confirmed that the matter has now been resolved and everything is in order.
Kindly review your account and advise should you require any further assistance.
We look forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience experienced. Our team has confirmed that the matter has now been resolved and everything is in order.
Kindly review your account and advise should you require any further assistance.
We look forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Apr 2026, 19:18
Official
Dear Kim
We sincerely apologize for the inconvenience experienced. Our team has confirmed that the matter has now been resolved and everything is in order.
Kindly review your account and advise should you require any further assistance.
We look forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience experienced. Our team has confirmed that the matter has now been resolved and everything is in order.
Kindly review your account and advise should you require any further assistance.
We look forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***