IK
Iqbal K
1 reviews | Active since Mar 2009
08 Aug 2023, 13:10
Terrible service from Std Bank
Just tried to do a SIM SWAP on the standard bank mobile site. This site is terrible. First the scrolling doesn't work, had to adjust my zoom level to 50% to get to the edge of the screen. Then the website doesn't work, and says my request cannot be processed and that I have to call the number listed. Called the number listed but receive an engaged tone. After several attempts, I eventually got through to a person with a terrible accent who says he cannot help as I have to do this on the website. But the torrid website DOESN'T WORK !!!!
Std Bank is the worst bank I ever had the dis-pleasure of banking with. Will change ALL my accounts to a more reputable bank.
Good bye SB ....
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
08 Aug 2023, 13:15Good Day
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Aug 2023, 13:15
Official
Good Day
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
