1 reviews | Active since Aug 2022
TERRIBLE SERVICE FROM STANDARD BANK
I switched my salary to Standard Bank, then on the 28th of February 2025 i did not receive my salary i went to Standard Bank App and i could see that the funds are there but i cant access them. I then went to Birch Acres Branch to enquire on the 1st of March i was told that there were *****ulent activities that were happening on my account so they are going to investigate and they will revert back to me, which till today the 6th April the issue is still not resolved. I phoned the contact center several times and i was told that it will be resolved in 48 hours but still not. Now myself and the kids we must suffer because somebody does not want to do his/her job. Can the investigations really takes weeks. I mean i need to pay rent, buy food for my children so how am i gonna do that. Regards Miss Mmaruta Francina Manaka
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***