Terrible service from standard bank

Item: Standard Bank
Rating: 1
Author: Daniel K

I made a payment to my discovery card on the 14th and still not reflecting. Is standard bank busy going down with their service....its terrible as i have to make account payments and i am late because of them....

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

18 Dec 2019, 05:13

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
**********
***********

Standard Bank's reply18 Dec 2019, 05:13

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
**********
***********

Standard Bank's replyOfficial

31 Dec 2019, 11:00

Dear Daniel Keyter

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply31 Dec 2019, 11:00

Official

Dear Daniel Keyter

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
***