JL
Jody L

1 reviews | Active since Dec 2018

18 Feb 2019, 09:31

Terrible service from Standard Bank

This is just an extension from my last review on the bad service from Standard Bank. This is now my THIRD one which I am writing in hopes that they will someday contact me to resolve my issue that I've been dealing for the past 3 months! I am continuously getting these annoying messages regarding my account that I no longer use and I have asked them to remove me from the notification list as they cannot do anything for me so I see no point in being reminded to be in contact with them if they are no help. I ask of Standard Bank to please step their game up and contact me before I decide to take things further. This is my last attempt to get this done and I wish to be contacted within 24hours.

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Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2019, 10:30
Official
Dear  Jody Lombard 
 
Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre 

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