SM
Shohan M

1 reviews | Active since Feb 2020

04 Feb 2020, 14:22

Terrible service from Sandton City branch manager

Terrible experience from your Sandton City branch manager who was clearly taking out all of his frustrations on me. I am a signature client but was treated terribly. Just contacted Investec to switch over because of terrible service that does not do any justice to a premier banking product and premier clientele.

0
Replies (1)
Standard Bank
Standard Bank's reply05 Feb 2020, 03:53
Official
Hello Shohan
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Muhammed Asvat
Complaint Resolution Centre
*** 
*** (fax)
***