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riccardoj R
1 reviews | Active since Aug 2017
06 Oct 2025, 10:52
Terrible Service
Good day i have app**** for a loan and up till today i have received no communication. I have made numerous calls to the call centre speaking to agents. No one gets back. This morning i received a call that Standard Bank is offering me a Over draught facility. I told the agent i would think about it.Can someone please communicate with me please?
Helpful (0)
Replies (13)0
Replies (13)
Standard Bank's replyOfficial
06 Oct 2025, 11:04Dear Riccardo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Oct 2025, 11:04
Official
Dear Riccardo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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riccardoj R's updateReviewer Update
06 Oct 2025, 11:28Good day
Kindy advise when an agent will call me back
Regards
Riccardo
Kindy advise when an agent will call me back
Regards
Riccardo
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riccardoj R's update06 Oct 2025, 11:28
Reviewer Update
Good day
Kindy advise when an agent will call me back
Regards
Riccardo
Kindy advise when an agent will call me back
Regards
Riccardo
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riccardoj R's updateReviewer Update
06 Oct 2025, 14:07Ok waiting for call
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riccardoj R's update06 Oct 2025, 14:07
Reviewer Update
Ok waiting for call
Standard Bank's replyOfficial
06 Oct 2025, 16:14Dear Riccardo
Thank you for taking our call.
Please note that our team has confirmed to have been in contact with you and that this matter has been resolved.
We appreciate your continued support, continue to have a beautiful day further!
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that our team has confirmed to have been in contact with you and that this matter has been resolved.
We appreciate your continued support, continue to have a beautiful day further!
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Oct 2025, 16:14
Official
Dear Riccardo
Thank you for taking our call.
Please note that our team has confirmed to have been in contact with you and that this matter has been resolved.
We appreciate your continued support, continue to have a beautiful day further!
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that our team has confirmed to have been in contact with you and that this matter has been resolved.
We appreciate your continued support, continue to have a beautiful day further!
Kindest regards
Standard Bank Hello Peter Team
***
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riccardoj R's updateReviewer Update
07 Oct 2025, 11:19Hi there someone called me from the Loans department not sure why.I missed the call
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riccardoj R's update07 Oct 2025, 11:19
Reviewer Update
Hi there someone called me from the Loans department not sure why.I missed the call
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riccardoj R's updateReviewer Update
07 Oct 2025, 11:37i missed the call again oh my word......i have my phine with me now in case they call again
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riccardoj R's update07 Oct 2025, 11:37
Reviewer Update
i missed the call again oh my word......i have my phine with me now in case they call again
Standard Bank's replyOfficial
07 Oct 2025, 11:41Dear Ricardo
Thank you for taking our call.
Please note that all is in order.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that all is in order.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Oct 2025, 11:41
Official
Dear Ricardo
Thank you for taking our call.
Please note that all is in order.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that all is in order.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
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riccardoj R's updateReviewer Update
07 Oct 2025, 11:50can you guys add my u count rewards to my account please?
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riccardoj R's update07 Oct 2025, 11:50
Reviewer Update
can you guys add my u count rewards to my account please?
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riccardoj R's updateReviewer Update
07 Oct 2025, 12:22Also can you add my vehicle finance with you guys to debit order to my account with you guys?
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riccardoj R's update07 Oct 2025, 12:22
Reviewer Update
Also can you add my vehicle finance with you guys to debit order to my account with you guys?
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riccardoj R's updateReviewer Update
07 Oct 2025, 13:06Please let me know
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riccardoj R's update07 Oct 2025, 13:06
Reviewer Update
Please let me know
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riccardoj R's updateReviewer Update
07 Oct 2025, 13:29Good day
i have visited the branch and have asked to change debit order to new account details
They have informed me i need to contact the various companies,however have not assisted with my vehicle finance with guys to change debit order.
Regards
Riccardo
i have visited the branch and have asked to change debit order to new account details
They have informed me i need to contact the various companies,however have not assisted with my vehicle finance with guys to change debit order.
Regards
Riccardo
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riccardoj R's update07 Oct 2025, 13:29
Reviewer Update
Good day
i have visited the branch and have asked to change debit order to new account details
They have informed me i need to contact the various companies,however have not assisted with my vehicle finance with guys to change debit order.
Regards
Riccardo
i have visited the branch and have asked to change debit order to new account details
They have informed me i need to contact the various companies,however have not assisted with my vehicle finance with guys to change debit order.
Regards
Riccardo
Standard Bank's replyOfficial
07 Oct 2025, 15:23Good day Riccardo,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Oct 2025, 15:23
Official
Good day Riccardo,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
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riccardoj R's updateReviewer Update
07 Oct 2025, 15:24Thank you!
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riccardoj R's update07 Oct 2025, 15:24
Reviewer Update
Thank you!