Terrible service!

Waited 2 hours for a consultant at the Thibault Sqaure branch, only to get a bank statement. Why is this branch not hiring more staff because the service is too slow! The ATMs were out of printing paper so we were forced to come inside the branch. Even then, there's nothing done to accommodate this inconvenience! And yet there's new hires walking around or chilling at reception. I've honestly had it with this bank! Even their fees are high.