PA
Paul A

1 reviews | Active since Apr 2018

08 Apr 2018, 10:30

Terrible Service Ever in my life

I have been dealing with Standard Bank investments for years now but I have never received such a terrible service ever in my life. I was dealing with Neo Maruping from Maintenance Investments department and ever since my investments and transfer were all okay and fine until I met this useless lady Neo. I invested a lot of money with Standard Bank and I cannot believe that im still with you guys after receiving such a terrible bad service ever. I don’t understand why was she assigned to my accounts, she useless and doesn’t know what she’s doing, she doesn’t have customer s****s. You must train your staff please. If it happens again that I dealing with her, I assure you I will cancel all my accounts I'm tired of this nonsense.

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Replies (1)
Standard Bank
Standard Bank's reply09 Apr 2018, 03:36
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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