MJ
MJ J
1 reviews | Active since Apr 2012
26 Jan 2024, 16:08
Terrible service
I app**** for a business bank account nearly 2 months ago and it is still not opened. I've sent follow up requests for an update on several occasions and no one is getting back to me. The person responsible for this is Lawrence Thungo and Limpho Pheko. I need to use my business bank account from this month and not having one is very inconvenient!
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
26 Jan 2024, 16:23Dear MJ
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jan 2024, 16:23
Official
Dear MJ
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Jan 2024, 17:48Dear MJ
Our team tried reaching out to you.
Please confirm a convenient time we can contact you.
Eagerly waiting your response.
Have a great day.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried reaching out to you.
Please confirm a convenient time we can contact you.
Eagerly waiting your response.
Have a great day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jan 2024, 17:48
Official
Dear MJ
Our team tried reaching out to you.
Please confirm a convenient time we can contact you.
Eagerly waiting your response.
Have a great day.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried reaching out to you.
Please confirm a convenient time we can contact you.
Eagerly waiting your response.
Have a great day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 Jan 2024, 08:01Hi Mj
Thank you. Our team will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you. Our team will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jan 2024, 08:01
Official
Hi Mj
Thank you. Our team will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you. Our team will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
MJ
MJ J's updateReviewer Update
29 Jan 2024, 15:40I'm still waiting for someone to call me?!
MJ
MJ J's update29 Jan 2024, 15:40
Reviewer Update
I'm still waiting for someone to call me?!
Standard Bank's replyOfficial
29 Jan 2024, 15:51Good day MJ
We will get our consultants to reach out to you as soon as possible.
Kind regards
Standard Bank Hello Peter Team
***
We will get our consultants to reach out to you as soon as possible.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jan 2024, 15:51
Official
Good day MJ
We will get our consultants to reach out to you as soon as possible.
Kind regards
Standard Bank Hello Peter Team
***
We will get our consultants to reach out to you as soon as possible.
Kind regards
Standard Bank Hello Peter Team
***
MJ
MJ J's updateReviewer Update
30 Jan 2024, 15:445 days later and I'm still waiting?! How is it so difficult to just open a business account?! Do I need to take my business elsewhere?
MJ
MJ J's update30 Jan 2024, 15:44
Reviewer Update
5 days later and I'm still waiting?! How is it so difficult to just open a business account?! Do I need to take my business elsewhere?
Standard Bank's replyOfficial
30 Jan 2024, 16:40Good day MJ
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jan 2024, 16:40
Official
Good day MJ
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***