cC
chanelleth C
1 reviews | Active since May 2016
20 Oct 2019, 09:55
Terrible service
Cape Gate branch service non exsistant! Collecting bank card, in que for 50 minutes and STILL waiting. Only ONE staff member available at Enquiries!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Oct 2019, 01:45Hello Chanelle
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sandisiwe Gawulana
Complaint Resolution Centre
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Standard Bank's reply21 Oct 2019, 01:45
Official
Hello Chanelle
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sandisiwe Gawulana
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
22 Oct 2019, 08:58Dear Chanelle Thiart
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply22 Oct 2019, 08:58
Official
Dear Chanelle Thiart
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***