AO
Adam O

1 reviews | Active since Mar 2009

03 Dec 2025, 15:29

Terrible service

I've been onto Standard Bank plenty of times and they are simply unable to solve a very simple issue. Consulatants have no idea on the phone. It's been two weeks but they do not even have the courtesy to call me back. Oh for a competent person some where in Standard Bank.

0
Replies (5)
Standard Bank
Standard Bank's reply03 Dec 2025, 16:23
Official
Good day Adam, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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AO
Adam O's update03 Dec 2025, 16:28
Reviewer Update
It may not be what you strive for but it is what is delivered !
Standard Bank
Standard Bank's reply03 Dec 2025, 17:47
Official
Good day Adam,

We hope all is well.

Please note that we have made an attempt to reach you to no success.

An email has been sent to you.

Kindly read over it and respond accordingly.

Looking forward to serving you.

Warm regards
Standard Bank Hello Peter Team
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AO
Adam O's update04 Dec 2025, 12:24
Reviewer Update
OK so a gent by the name of Gorden Bila called back but he performed exactly as I expected-woefully bad just like all the other previous Standard Bank consultants.
He failed to fix the issue ,he did not understand the issue,he deflected and avoided the question.
So my original complaint holds true ,not even a complaint to Hello Peter helped.
I suspect Standard bank are avoiding me like the plague as they simply are able to solve nor address the issue at hand.
Very poor show Standard bank
Now I will take to other social media platform to slate their "service"
I doubt I'll hear back from them as they are in competent.
Cheers
Standard Bank
Standard Bank's reply05 Dec 2025, 07:20
Official
Good day Adam, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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