JF
Jennifer F

1 reviews | Active since Jan 2022

02 Mar 2022, 14:27

Terrible service

Standard Bank is probably the worst bank ever, their call center agents are *********** you struggle to get through, when you do get through you can’t understand what they are saying or you get cut off🤬private bankers are useless, ***** department doesn’t know what they are doing🤬you get pushed from pillar to post, an official claim will be logged with the Ombudsman as well as Standard Bank as their service delivery is shocking 🤬Will move business and private accounts and warn everyone against standard bank

0
Replies (2)
Standard Bank
Standard Bank's reply10 Mar 2022, 21:51
Official
Hello Jennifer

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
  
Kind Regards 
    
Standard Bank Help Centre
***  
Standard Bank
Standard Bank's reply15 Mar 2022, 11:42
Official
Hello Jennifer 

Thank you for posting your comments. 

An email was sent to you requesting further details, to date no response received.  

Should your matter still not be resolved, please revert directly to me on the email sent. 

Kind regards 

Standard Bank Help Centre
***