BD
Bilo D
1 reviews | Active since Jan 2019
11 Jun 2021, 14:21
Terrible service by standard banks bond registration attorneys Wright rose Innes inc
Standard Bank appointed Wright rose Innes Inc, as the bond registration attorneys. After nearly four weeks of calling and emailing trying to get an appointment for the bond registration documents to be signed, we finally managed. To speed things along we asked if the date could be moved up sooner. Dates were agreed to and confirmed. To our regret when we arrived the date was not moved sooner, instead it was moved later.
The service received to date has been really terrible having to constantly phone or email the attorneys as they promise to call back and never do or replies to emails every other day.
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Replies (1)Standard Bank's replyOfficial
12 Jun 2021, 00:29Hello Bilo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Jun 2021, 00:29
Official
Hello Bilo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
