rR
riccardoj R

1 reviews | Active since Aug 2017

14 Sept 2022, 14:22

Terrible Service

i have been trying about 10 min to get through to Standard Bank Home LOANS on number *** number just rings and goes to engage tone. i need to know when my bond will be cancelled and which date.

0
Replies (5)
Standard Bank
Standard Bank's reply14 Sept 2022, 14:25
Official
Good day Riccardo

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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rR
riccardoj R's update14 Sept 2022, 14:28
Reviewer Update
I Await feedback
Standard Bank
Standard Bank's reply14 Sept 2022, 14:39
Official
Good day Riccardo

We will get our consultants to revert to you.

Kind Regards 
Standard Bank Hello Peter Team
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rR
riccardoj R's update14 Sept 2022, 16:17
Reviewer Update
And i am still waiting for a call as promised but instead i get an email which does not answer my question
Standard Bank
Standard Bank's reply14 Sept 2022, 16:22
Official
Good Day Riccardo 

Our consultants wil revert you with an answer.

Kind Regards
Standard Bank Hello Peter Team
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