Terrible service

Item: Standard Bank
Rating: 1
Author: Melinda L

I left a review on the 23rd and got an answer back that my case will be looked in. A whole week later and nothing, no one contacted me or e-mail me. To wait more than a year to get your account opened or closed while they take bank charges and keep my money hostage is terrible. The affidavit says no cohersing or ***** was done to get the deposits.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

01 Jul 2022, 11:31

Good day Melinda Labuscagne

Our Customer Resolution Team has logged a formal compliant which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

Standard Bank Help Centre
***

Standard Bank's reply01 Jul 2022, 11:31

Official

Melinda L's updateReviewer Update

01 Jul 2022, 11:38

That is what is said every time. I do not believe this reply anymore and when will they be in touch with me, 2022 or must I wait for a later year like 2023?

Melinda L's update01 Jul 2022, 11:38

Reviewer Update

That is what is said every time. I do not believe this reply anymore and when will they be in touch with me, 2022 or must I wait for a later year like 2023?

Standard Bank's replyOfficial

01 Jul 2022, 11:41

Hello Melinda,

We understand your frustration we have requested for urgent feedback.

Feedback will be provided.

Regards, Standard Bank Help Centre
***.

Standard Bank's reply01 Jul 2022, 11:41

Official

Hello Melinda,

We understand your frustration we have requested for urgent feedback.

Feedback will be provided.

Regards, Standard Bank Help Centre
***.