NS
Neresh S

1 reviews | Active since Jul 2016

24 Dec 2022, 09:49

Terrible service at Standard Bank Richards Bay

I am a prestige banker. Got to the bank and asked for assistance with my account. Was put to wait in a Queue.

0
Replies (3)
Standard Bank
Standard Bank's reply24 Dec 2022, 10:09
Official
Good Day Neresh

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Warm Regards 
Standard Bank Hello Peter Team
***
NS
Neresh S's update24 Dec 2022, 11:46
Reviewer Update
Finally assisted by Ronaldo Jacob's. Very friendly, and assisted me with all my issues. Highly efficient and knowledgeable. Also assisted the wife and kids. with their banking challenges
Standard Bank
Standard Bank's reply24 Dec 2022, 12:06
Official
Dear Neresh 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
***