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Gadifele M
1 reviews | Active since Sept 2023
16 Nov 2023, 10:41
Terrible service at Standard bank mobile
Im really ****ed at the level of unprofessionalism at Standard bank mobile.i have received my router over a month ago and haven't been used i***** always a story after another.i have received 3 sim cards yet they can't get just a stupid router to work.I have to call them everyday to fix something .they have become part of my yo do list.i need someone who know what they are doing to help me because i have nothing positive to say about their call centre.let me know if you assisting or i should just cancel this nonsense
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Replies (2)
Standard Bank's replyOfficial
16 Nov 2023, 10:52Dear Gadifele
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Nov 2023, 10:52
Official
Dear Gadifele
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
17 Nov 2023, 10:44Dear Gadifele,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Nov 2023, 10:44
Official
Dear Gadifele,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***