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Andile N
1 reviews | Active since Oct 2015
20 Sept 2021, 08:57
terrible service at standard bank
I requested a settlement from the bank; was sent from pillar to post. Was given a settlement then was asked to wait for a balance adjustment which took a long time. Different people telling me different stories. Eventually settled; now sending a paid up letter is an issue.
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Standard Bank's replyOfficial
20 Sept 2021, 15:10Good day Andile
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Sept 2021, 15:10
Official
Good day Andile
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***