SM
Sam M
1 reviews | Active since Mar 2009
30 Oct 2019, 10:50
Terrible service at Standard Bank Card Division
The Standard Bank Card Division is really failing us. My private bank cheque card expired at the end of August 2019 without a replacement card, I was almost stuck on a Sunday 250 km from my house. The credit card has also expired and they did not send me a renewal card. Why do I pay exorbitant monthly service fee if they can't do their job?
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Standard Bank's replyOfficial
30 Oct 2019, 15:09Dear Sam
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply30 Oct 2019, 15:09
Official
Dear Sam
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***