MR
Marlene R
1 reviews | Active since Oct 2012
14 Nov 2024, 14:33
Terrible Service as always
Terrible Service from Standard bank again as always when you need service urgently.
Filled out forms on the app TWO DAYS ago. Send an email again yesterday. X account followed up on my behalf yesterday. I phoned this morning. they placed me on hold for 20 minutes then the call dropped.
Absolutely ridiculous.
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Replies (1)
Standard Bank's replyOfficial
14 Nov 2024, 14:39Dear Marlene,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Nov 2024, 14:39
Official
Dear Marlene,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***