WH
Warren H

1 reviews | Active since Mar 2018

15 Jan 2019, 19:04

Terrible service and their adds are false and very unprofessional.

I would not use Standard Bank ever again or their vehicle finance department , you get a pre-approval for an amount and get declined ,but yet other Banks are willing to give me the finance . What makes me angry is they make you wait the whole day and make you fill out supporting documents to say you have it then last minute decline you . The wosre part is part is I bank with them , I'll never recommend anyone to open a account or deal with them rather use FNB .

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Replies (2)
Standard Bank
Standard Bank's reply16 Jan 2019, 04:33
Official
 
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: 
 
-          Email: ***   
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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WH
Warren H's update16 Jan 2019, 11:04
Reviewer Update
Still haven't heard anything from Standard Bank as they have not even contacted from the email I sent at 6:00am this morning , that's why I won't bank with them anymore or reffer anyone to bank with them shocking service not even a phone call