PS
Precious S
1 reviews | Active since Sept 2013
27 Jul 2015, 13:29
Terrible service and poor communication
I have never experienced this kind of treatment before. How on earth does one's account be no longer in use if money is put into it every month. Or how do you close a client's account without communicating with them or warning them. You have no regard for your customer!!! Not even once has any of your customer service agents called me for an update!!!
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Replies (1)
Standard Bank's replyOfficial
29 Jul 2015, 07:45Hello PreKay,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jul 2015, 07:45
Official
Hello PreKay,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***