JH
Jessica H
1 reviews | Active since Oct 2018
14 Sept 2022, 09:38
Terrible service and no response
Good day,
I am very upset with Standard bank!
You keep trying to debit money, putting my account in a negative saying I the money is not provided for a debit order.
I paid over R2000 manually. Please find proof attached and fix it from your side.
I also made an arrangement with CellC and they will debit from my new Capitec account as I dont want to bank with Standard bank anymore and this is a good reason why! Standard bank is *******!
Please sort this out and stop billing me more and more everyday.
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Standard Bank's replyOfficial
14 Sept 2022, 09:57Hi Jessica
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Sept 2022, 09:57
Official
Hi Jessica
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team