TERRIBLE SERVICE ALLROUND

Went into Alberton branch to open Contract save account. Clerk helped me and set it up.<br> A month later I called them up as no funds were ever deducted as per the debit order I set up when opening the account only to find out that NO account was opened. I was told that I would be called by the relevant department to set it up. I received NO calls for a week. I resolved to applying for the account via the website where a message stated that I'd be contacted in 24-48 hours to confirm details and finalize the account. I was only called 4 days later after which the account was finally set up.My card was swallowed by the Standard bank ATM over the weekend, so I stopped the card and ordered a new one. I decided the next day that I actually don't want a new card as I rather wanted to switch to FNB. I was told the card will only be ordered on Monday so I called them on Monday and asked for the request to be canceled BEFORE it even gets issued. I received an SMS now stating that I need to pick up me card from Alberton branch meaning that once again NOTHING was done and my time wasted. I called now and spoke to a very rude agent who put me through to another agent after I asked for the manager